Following This Step

Before following these steps make sure you have the latest Windows Live Messenger (MSN) installed

If you use an older version of MSN follow these steps:

- Exit MSN
- Go to start button then click run or simply hit Windows keyboard button + R to open Run
- Type following: %appdata%\microsoft\msn messenger and hit enter
- Deleted all folders and files located in this path

If you use Windows Live Messenger follow these steps.

Method for Windows XP users:
- Exit Windows Live Messenger
- In Tools Menu check Show hidden files and folders
- Navigate to those paths and delete every subfolder or files

C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address
C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts\ Your Messenger email address

Method for Windows Vista users:

- Exit Windows Live Messenger
- In Tools Menu check Show hidden files and folders
- Navigate to those paths and delete every subfolder or files

C:\Users\Your Windows logon name\Contacts\Your Messenger e-mail address
C:\Users\Your Windows logon name\AppData\Local\Microsoft\Windows Live Contacts\Your Messenger e-mail address

Good Luck ^_^

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